Privacy Policy

1. Information Collection

We may collect the following types of information:

• Personal Identification Information: Including your name, email address, phone number, mailing address, and other similar personal data.
• Account Information: Including your username, password, account preferences, and settings.
• Transaction Information: Including transaction records, payment information, and billing address.
• Technical Information: Including IP address, device information, browser type and version, operating system, access time, and referring URL.
• Usage Data: Including how you use our platform, pages visited, links clicked, and other interaction data.

2. Information Use

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and payments
• Send service notifications and updates
• Respond to your requests and provide customer support
• Monitor and analyze usage trends and activities
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who help us provide services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
• With Consent: We may share your information with other third parties when you consent to such sharing.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and security audits.

However, no Internet transmission or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights under applicable laws:

• Access your personal information
• Correct inaccurate personal information
• Delete your personal information
• Restrict or object to processing of your personal information
• Data portability
• Withdraw consent

If you wish to exercise these rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information to provide you with a more personalized experience and to analyze our website traffic. You can control cookies through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We recommend that you read the privacy policies of these third parties.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us immediately.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on the platform and will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@neuralnet.ai